Last updated: September 6, 2026
FoodservAI (“we”, “us”, “our”) operates two mobile applications: FoodservAI Rewards (for restaurant customers) and FS Staff (for restaurant employees). This single policy covers both apps. Each app collects different information, described in its own section below. Questions: support@foodservai.com.
| Data | Why we collect it | Required? |
|---|---|---|
| Name | Shown on your profile and to participating restaurants when you earn or redeem rewards | Optional |
| Email address | To create and sign in to your account, send account and rewards notices, and recover access | Required if you sign up with email |
| Phone number | Links your rewards across participating restaurants and identifies you at point of sale | Optional |
| Date of birth | To send you a birthday reward, if the restaurant offers one | Optional |
| Apple / Google account identifier | To let you sign in without a separate password | Only if you choose that sign-in method |
| Approximate location | To show nearby participating restaurants, only while you use the “Nearby” feature | Optional — only with permission |
We do not collect precise background location, do not use advertising identifiers (IDFA), and do not track you across other companies’ apps.
To create, secure, and operate your rewards account; calculate, display, and redeem points and rewards at participating restaurants; show restaurants near you (only when you use Nearby); send account, security, and rewards messages; and send a birthday reward if you provided your date of birth. We do not sell your personal information or use it for third-party advertising.
With participating restaurants you interact with (name, phone, points balance needed to award and redeem rewards); service providers (cloud database, email delivery) under confidentiality obligations; sign-in providers (Apple, Google) to authenticate you; and as required by law.
If you use Sign in with Apple, Apple may provide a private relay email address. We support this and use the relay for all account communication.
We keep your information while your account is active. You can delete your account at any time in the app: Profile tab → Delete account. We then permanently remove your personal information and deactivate the account. You may also email support@foodservai.com.
FS Staff is an employee work app. Your restaurant employer provides you access so you can clock in and out, view assigned tasks, and record inventory and vendor invoices. Your account is created and managed by your employer, not by you.
| Data | Why we collect it | Source |
|---|---|---|
| Login PIN | A numeric passcode used only to sign you in to the app | Set by you or your employer |
| Employee name & role | To identify you within your workplace | Provided by your employer |
| Work location | To attach your clock-ins, tasks, and records to the correct restaurant | Provided by your employer |
| Work email (optional) | To email you a one-time clock-in code when PIN login isn’t used | Provided by your employer |
| Clock-in / clock-out & break times | To record your shifts and breaks | Created when you punch in the app |
| Photos (camera) | To photograph completed tasks and vendor invoices for operational records | Captured by you, only when you use the camera |
| Voice notes (microphone) | To record short voice notes for inventory and invoices | Captured by you, only when you use the microphone |
| A customer’s phone number, name, points and vouchers (Scan customer) | When you scan a customer’s rewards QR code, or type their phone number, we look that customer up at your restaurant so you can add points for their purchase or give them a voucher | From the customer’s own rewards account, shown to you only while you are serving them |
We do not collect precise background location, do not use advertising identifiers (IDFA), and do not track you across other apps.
About Scan customer. The customer’s details are read from their own rewards account with the restaurant, shown on screen while you serve them, and are not stored on the device and not used for advertising. Points you add and vouchers you give are recorded against that customer’s rewards account and against the employee who did it, so the restaurant can see who awarded what.
To sign you in securely (PIN); record shifts, breaks, tasks, inventory, and vendor invoices for your workplace; and show your employer operational records they need to run the restaurant. We do not sell your personal information or use it for advertising.
With your employer (the restaurant), who can see the work records you create; with service providers (cloud database, file storage for photos/voice notes) under confidentiality obligations; and as required by law.
Because FS Staff is an employer-managed work app, your account and records are controlled by your employer. To have your personal information corrected or removed, contact your employer or email support@foodservai.com and we will work with your employer to honor the request consistent with applicable employment and record-keeping laws.
We protect your information with industry-standard measures, including encrypted transport (HTTPS), hashed credentials, and database access controls.
Neither app is directed to children under 13, and we do not knowingly collect personal information from children under 13.
You may have the right to access, correct, or delete your personal information. Use the in-app deletion tool (Rewards) or email support@foodservai.com.
We may update this policy and will post the updated version with a new “Last updated” date.
FoodservAI — Email: support@foodservai.com